How does the delivery process work?
How are items packaged?
We package our products in specially designed premium Nykaa Design Studio boxes, which are covered in a protective waterproof and tamperproof plastic layer. Each individual product is wrappedin a tissue and placed in the box. We pride ourselves on the quality of our packaging.
What is the range of locations to which Nykaa Design Studio ships their products?
Nykaa Design Studio ships to nearly every location in India, however, if we are not able to deliver to your location, we shall promptly inform you of the same.
TAXES & DUTIES
All Products Prices displayed on the Website are inclusive of all taxes and duties including GST for shipments within India.
My order has been shipped. Now how can I track it?
What is the estimated delivery time?
The delivery time varies on various factors including but not limited to the designer, style of the garment, colour, size, availability and type of order i.e. whether it is ‘ready to ship’ or ‘made to order’.
More accurate and estimated dispatch times for each item will be mentioned on the product description page.
Estimated delivery timesare provided as guidelines only, and do not consider possible delays caused by payment authorization or any other unforeseen circumstances. Issues arising at the end of the logistics provider or any other party may cause delays for which Nykaa Design Studio cannot be held liable. Nykaa Design Studio will be unable to redirect orders once items have been dispatched.
My order will be shipped in multiple shipments? What does this mean?
Don’t worry! This is a completely normal situation. This just means that different parts of your order may have simply been shipped from our different Quality Centre locations.
Rest assured, you will only have to pay the shipping charge if applicable, on the first package you receive.
Are there any shipping charges applicable on my order?
For all domestic shipments within India – there will be no additional shipping charges, unless specifically provided for on the check-out page. Please check our international shipping policy page for international shipping rates.
What can I do if my order dispatch is delayed?
We will try our best to get your products to you within the estimated delivery times. If the package has not reached you by the expected delivery date, please call us at …. And we will resolve any issue for the delay right away.